Terms, Acceptable Use, Disclaimer & IP

These Terms govern your access to and use of EuroLaw Hub (the "Service"), operated by EuroLaw Hub ("we", "us"). By creating an account or using the Service you agree to these Terms. If you are using the Service on behalf of an organisation, you confirm you are authorised to bind it.

1.1 The Service. EuroLaw Hub provides AI-assisted EU legal research, compliance workspaces, editorial bulletins and watchdog features. The runtime model is Anthropic Claude, accessed only via our secure backend. Specific module behaviour is described on our marketing pages and in the in-product help.

1.2 Account. You must provide accurate information at sign-up and keep your credentials confidential. You are responsible for activity on your account. Notify us immediately at altay@eurolawhub.com if you suspect compromise.

1.3 Plans, fees and billing. The Service is offered on Free, Professional and Team plans with the credit allowances and document caps published on the Pricing page. Paid plans are billed monthly in advance via our secure payment partner, which acts as the merchant of record (handling VAT/GST, invoicing and refunds). Refunds and the EU 14-day withdrawal right are described in our Refund Policy. Subscriptions renew automatically until cancelled. You can cancel from /app/profile; cancellation takes effect at the end of the current billing period.

1.4 Acceptable use. See Section 2 below. Breaches may result in immediate suspension under Section 4.

1.5 Term and termination. Either party may terminate the agreement at any time. We may suspend or terminate access for material breach, abusive use, or where required by law. On termination we cease processing your personal data per the Privacy Policy retention schedule.

1.6 Warranties. Subject to mandatory consumer rights, the Service is provided "as is" and "as available". We do not warrant that outputs are accurate, complete, or fit for any specific legal matter (see Section 3).

1.7 Liability. To the maximum extent permitted by law, our aggregate liability for any claim arising under these Terms is limited to the fees paid for the Service in the twelve months preceding the event giving rise to the claim. We are not liable for indirect or consequential losses, including loss of profits, goodwill, business interruption or anticipated savings. Nothing in these Terms excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded.

1.8 Governing law. These Terms are governed by the laws of Ireland. The courts of Dublin have non-exclusive jurisdiction, without prejudice to mandatory consumer-protection rights in your Member State of habitual residence.

1.9 Changes. We may update these Terms; the "Last updated" date reflects the current version. Material changes will be notified by email or in-app banner.

You agree NOT to use EuroLaw Hub to:

• Generate content that infringes third-party intellectual property, defames, harasses, or threatens any person.
• Process special-category personal data (Article 9 GDPR) about identifiable individuals other than your own clients and only where you have an appropriate legal basis.
• Pass-through unlawful content for the model to summarise or translate.
• Attempt to extract the model's prompts, fine-tune state, or reconstruct our system prompts and instructions.
• Circumvent rate limits, plan caps, or pay-walls (including the 2-question public landing widget).
• Reverse-engineer, scrape, or build a competing dataset from our editorial Bulletins or curated workspace content.
• Use the Service to make a solely-automated decision producing legal or similarly significant effects on a natural person (Art. 22 GDPR). EuroLaw Hub is decision support and assumes a qualified human in the loop.
• Use the Service to develop weapons, malicious code, or anything otherwise prohibited by Anthropic's Usage Policies.

Suspected violations should be reported to altay@eurolawhub.com. We may suspend access immediately while we investigate.

EuroLaw Hub provides legal information and decision-support tooling. It does not provide legal advice and using the Service does not create a solicitor–client, attorney–client, or any similar professional relationship.

Outputs are generated by a large language model and may contain errors, omissions, or out-of-date references. You must verify every output against the cited primary source before relying on it. A qualified lawyer remains responsible for the legal judgement applied to any specific matter.

Citations to EU sources (EUR-Lex, curia.europa.eu, EDPB, ENISA, EBA, ESMA, the Commission, the Council, national supervisory authorities) are provided to help you go to the source. If a URL is missing it is because we could not confirm a stable official link at the time the answer was generated.

4.1 Our content. The Service, including its software, design system, editorial bulletins, curated workspace data, decision-tree logic and brand assets, is owned by EuroLaw Hub and protected by copyright, database rights and related rights. You receive a non-exclusive, non-transferable, revocable licence to use the Service per these Terms for your own legal work. You may quote our bulletins with attribution and a link back; you may not republish substantial portions.

4.2 Your content. You retain all rights in documents you upload and prompts you submit. You grant us a limited, non-exclusive licence solely to process them to deliver the Service to you. We do not train Anthropic's models on your content.

4.3 Generated output. Subject to the Disclaimer in Section 3 and to Anthropic's policies governing Claude output, you may use the answers and reports produced for you in your own legal work, including in client deliverables, provided that you verify them against the primary sources and take professional responsibility for the result.

4.4 Trade marks. "EuroLaw Hub" and our logo are unregistered trade marks of EuroLaw Hub. Other trade marks (e.g. Claude, Anthropic, MongoDB) belong to their respective owners and are used here only to identify the relevant technologies.

4.5 DMCA / EU notice-and-action. If you believe content on EuroLaw Hub infringes your rights, write to altay@eurolawhub.com with a description of the work, the location on the Service, your contact details, and a statement of good-faith belief.